Shipping policy

Shipping Policy

All bvulnerable items are made to order.

Processing Times

Orders are typically processed within 3–5 business days before shipment. During high-volume periods, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times

Shipping times vary depending on your location and the carrier. Most domestic orders arrive within 5–10 business days after shipment, though delays may occur due to factors outside our control.

Shipping Address Accuracy

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If an order is returned due to an incorrect address or because it was unclaimed, the customer is responsible for any reshipping costs.

Carrier Delays

Once an order has been handed off to the carrier, shipping is subject to carrier operations and timelines. We are not responsible for shipping delays, lost packages, or delivery issues caused by the carrier, though we will do our best to help you review available tracking information.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at hello@bvulnerable.com with your order number and clear photos of the issue so we can help resolve it.

International Shipping

We may offer international shipping to select countries.

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are the responsibility of the customer.

International delivery times may vary and can take longer than domestic shipping estimates.

Questions

If you have questions about your order or shipment, contact us at hello@bvulnerable.com.